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JOB TITLE: Bulk Material Handler

DEPARTMENT: Production

LOCATION: Hopewell, VA (US)

SUPERVISOR: Head of Production

                                                                                                                                                        

JOB SUMMARY

This position performs loading, unloading, and storage activities for truckload quantities of raw materials and finished products for the North Plant.  These activities include packaging powder and liquid finished products from the manufacturing process into the finished product warehouse and scanning/entering product into the SAP inventory management system.

PRIMARY RESPONSIBILITIES

• Unload incoming raw material deliveries.
• Loading finished product into truck trailer.
• Assure that proper documentation has been received before initiating the unloading/loading process.
• Obtain sample for Quality Control testing and release.
• Complete SAP work to account for payment of invoices.
• Unload daily hazardous raw material that arrives to the site.
• Conduct physical inventories and cycle counts of raw materials and packaging materials as directed by Supervisor/Manager to assure accuracy of SAP inventory.
• Package flaked products into 25 kg bags, stacking and palletizing bags.
• Package flaked products into 500 kg super sacks.
• Package liquid products into 55-gallon drums and 1000 kg totes.
• Complete daily flaking production log, inventory removals and inventory introductions.
• Daily housekeeping of responsible areas.
• Assist operations and warehouse personnel as required.
• Accurately scan/enter finished product into SAP.
• All other duties as assigned.

KEY QUALIFICATIONS EDUCATION:

• High-school education or equivalent; vocational training or job-related course work preferred.
• Must be capable of passing forklift certification.

EXPERIENCE:

• Preferred: 1+ years of relevant work experience in a chemical plant or related industry
• Preferred: Experience with DCS (Distributed Control System)
• Preferred: Experience in SAP

KNOWLEDGE/SPECIALIZED SKILLS:

• Ability to understand and operate a distributed process control system, personal computer and associated software systems.
• Ability to understand and use SAP.
• Ability to demonstrate basic math skills.
• Ability to manage time and determine priorities to meet daily plant requirements.
• Ability to understand and carry out routine verbal and written instructions.
• Ability to maintain effective working relationships with other employees.
• Must be available to work rotating shifts (for example, twelve-hour shifts) and weekends as scheduled.
• Must be able to operate forklift truck and be capable of passing certification testing.

ESSENTIAL FUNCTIONS:

• Physical mobility and agility required.
• Must be able to perform all job duties in all weather conditions/seasons while wearing appropriate PPE.
• Must be able to operate forklift truck.
• Must be comfortable working around chemicals in manufacturing plant environment.
• Requires working in a rotating shift environment including weekends and holidays.
• Requires adequate physical strength to perform the essential job tasks (for example, ability to lift 50 lbs. without mechanical assistance).
• Exposure to prolonged physical activity (for example, twelve-hour shifts).
• Sensory faculties are needed to safely perform the job duties that allow a person to react to potential or immediate hazardous conditions and to take appropriate action.
• Ability to wear required Personal Protective Equipment (PPE) such as respiratory protection, safety harness, and full protection suit as well as common protective or safety equipment including, but not limited to, safety shoes, eye protection, hand protection, hearing protection, hard hats, etc.

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JOB TITLE: Key Account Manager

DEPARTMENT: Sales Department

LOCATION: Remote (US)

SUPERVISOR: Sales Manager, SSE

                                                                                                                                                        

JOB SUMMARY

Kensing, LLC delivers high-quality and natural anionic surfactants, esters, sterols, and vitamin E, used in the Personal Care, HI&I and Nutrition markets. Set to achieve $400MM in 2023, Kensing is poised for significant innovation and growth with our customer base of global blue-chip consumer product companies. We are seeking a high performing Key Account Manager with a strong record of building strategic customer relationships and driving opportunities to closure, leading and owning total customer experience while exceeding growth initiatives with the ability to thrive in a fast-paced enterprise with team-focus and a high level of communication across a matrix environment.

PRIMARY RESPONSIBILITIES

• Strategic Account Management – Build and maintain high-value, strong working relationships with current and new accounts in NA identifying customer needs and providing appropriate sales support to maintain and grow both existing and new business.
• Sales Planning – With a strong track record of sales growth in previous roles, meet or exceed annual sales goals and growth budget setting both strategy and targets for customer growth in the assigned territory.
• Customer Engagement – Frequently conduct customer in-person and virtual visits. As the Kensing primary point of contact in all commercial matters, build strong relationships with customer stakeholders at multiple levels within their organization.
• Develop a robust understanding of customers key needs and requirements while enhancing trust to resolve any potential problems or complaints.
• Maintain and communicate customer forecasting and ordering needs aligning with Kensing Supply Chain, Demand Planning, and Plant Operations to ensure proper inventory planning and production schedules.
• Maintain customer pricing file & communication on contract and market adjustments +/-.
• Manage spot business/rush offers as needed.
• Market Intelligence and Industry Trends – Monitor, analyze and report on potential new product opportunities capturing competitive activities while engaging customer’s interest and needs.
• Sales Reporting (SalesForce CRM) – Maintain timely and accurate customer records including call reports, a robust opportunity pipeline that drives long-term sustainable growth for both Kensing and the customer, strategic account plans, market/competitive intelligence, and lead documentation.
• Internal Collaboration/Kensing Team – Continual engagement and communication with internal stakeholders including Supply Chain, Technical and Regulatory, Legal and Finance, and Business Units to create a timely ‘best’ solution for the customer extracting maximum value.
• Continuous engagement of Customer Care, Shipping and Operational Logistics to ensure Kensing is meeting customer needs and requirements.
• Keep up to date with changes and updates in the product portfolio and in the market.
• Keep up to date on feedstock and upstream developments that impact product price movements.
• All other duties as assigned.

KEY QUALIFICATIONS EDUCATION:

• Required Education: bachelor’s degree (chemistry, chemical engineering, or business administration, marketing).
• Preferred Education: master’s degree (chemistry, chemical engineering, or business administration, marketing).

EXPERIENCE:

• Minimum of 5-8 years’ experience in sales with proven success building and maintaining long-term commercial relationships. Experience selling surfactants and other related chemistry in PC & HI&I preferred.
• Chemical industry experience: natural chemicals or surfactants used in home and personal care products are preferred. Or complex ingredient companies.

KNOWLEDGE/SPECIALIZED SKILLS:

• Consummate professional with a strong commercial understanding acting with integrity and confidentiality.
• Kensing- and Customer-first mindset
• Superior communication and presentation skills, both written and oral
• Keen relationship-selling, negotiation, and problem-solving skills
• Driven, agile, organized, and entrepreneurial self-starter.
• Strategic thinker (business development, opportunities)
• Exceptional multi-tasker – able to prioritize and manage time efficiently to meet critical deadlines.
• Approachable, team-player mentality
• Deep understanding of order to cash process preferred.
• Sound computer skills in the use of Microsoft Excel, Word, PowerPoint, SAP, and CRM (Salesforce)

ESSENTIAL FUNCTIONS:

• Frequent travel required as per business needs (some international)
• Percentage of Travel: >50% (To customers, trade show/conferences and sales meetings required as per business needs)
• Valid Passport
• Ability to work remotely.
• Work primarily performed in indoor office setting with extended periods at computer or phone.
• Fluent English Language
• Preference: (Central/Eastern Time Zone)

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JOB TITLE: Account Manager

DEPARTMENT: Sales Department

LOCATION: Remote (US)

SUPERVISOR: Sales Manager

                                                                                                                                                        

JOB SUMMARY

Kensing, LLC delivers high-quality and natural anionic surfactants, esters, sterols, & vitamin E, used in the Personal Care, HI&I and Nutrition markets. Set to achieve $400MM in 2023, Kensing is poised for significant innovation and growth with our customer base of global blue-chip consumer product companies. Within this position, the Account Manager will drive high performance with a strong track record of building strategic customer relationships and opportunities to closure, as well as leading and owning total customer experience while exceeding growth initiatives. The account manager will have the ability to thrive in a fast-paced enterprise with team focus and a high level of communication across a matrix environment.

PRIMARY RESPONSIBILITIES

Account Management:

• Build and maintain customer relationships within assigned territory, serving as their primary point of contact.
• Nurture and maintain existing customer relationships to drive high levels of customer satisfaction.
• Act as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive customer experience.
• Consistently engage with customers to understand their needs, desired outcomes, and identify aligned strategies to create positive impact and propose executable solutions.
• Serve as lead for all customer issues, drive resolution and provide clear communication to improve customer satisfaction.
• Establish a strong rapport and strengthen trust with customers to become a reliable and long-term strategic partner.
• Collaborate with internal teams, including sales, marketing, and product development, to ensure seamless customer experiences.

Account Planning & Execution:

• Create a strategy and develop, manage, and execute sales realization for assigned accounts.
• Develop an understanding of the account’s current and future needs, create account plans to effectively align with customer’s strategies to identify mutual and establish actionable next steps.
• Identify and prioritize growth opportunities within assigned territory.
• Develop strong relationships with key decision makers and identify influences with multi-level connections across the organization.
• Prepare call reports, forecasts, and quarterly presentations for current or new business activity, new products, and other relevant marketing or competitive information.
• Analyze sales data and market trends to accurately forecast future sales within the territory.

 Territory Growth Initiatives for New Business:

• Identify and target potential clients within the designated territory to expand our customer base.
• Develop and execute strategic plans to generate new leads, prospects, and business opportunities.
• Conduct market research to identify trends and opportunities for growth in the territory.
• Collaborate with the marketing team to implement effective lead generation campaigns.
• Identify opportunities to cross-sell and upsell additional products or services to existing clients.
• Develop and implement strategies to maximize revenue within existing accounts.

 Customer Success: Price Management, Forecasting & Cross Functional Collaboration

• Align with organizational initiatives to maximize Customer value through systematic adoption, education, and execution, in an incredibly fast-paced, exciting, and constantly changing environment.
• Maintain and communicate customer forecasting and ordering needs aligning with Kensing Supply Chain, Demand Planning, and Plant Operations to ensure proper inventory planning and production schedules.
• Maintain customer pricing file and communication on contract and market adjustments +/-.
• Manage spot business/rush offers as needed.
• Monitor pricing strategies and adjust them as needed to remain competitive while maximizing profitability.
• Negotiate pricing agreements with clients, considering volume discounts and long-term contracts.
• Continual engagement and communication with internal stakeholders including Supply Chain, Technical and Regulatory, Legal and Finance, and Business Units to create a timely ‘best’ solution for the customer extracting maximum value.
• Continuous engagement of Customer Care, Shipping and Operational Logistics to ensure Kensing is meeting customer needs and requirements.

KEY QUALIFICATIONS EDUCATION:

•  Required Education: bachelor’s degree (chemistry, chemical engineering, or business administration, marketing).
• Preferred Education: master’s degree (chemistry, chemical engineering, or business administration, marketing

EXPERIENCE:

• Minimum of 3-5 years’ experience in sales with proven success and consistent track record
• Experience selling surfactants & other related chemistry, preferably Personal Care and HI&I.
• Proven track record of successfully building rapport and relationships with all levels.
• Chemical Distribution or Manufacturing experience a plus.

KNOWLEDGE/SPECIALIZED SKILLS:

• Consummate professional with a strong commercial understanding acting with integrity and confidentiality.
• Superior communication and presentation skills, both written and oral
• Strong relationship-selling, negotiation, and critical thinking capabilities
• Driven, agile, organized, and entrepreneurial self-starter.
• Approachable, team-player mentality
• Order to Cash experience (PO to invoice), ERP expertise and an understanding of integrated technologies.
• Ability to balance day-to-day project execution and long-term customer initiatives within a fast-paced, collaborative team environment.
• Ability to get into the weeds and solve problems independently.
• Strong organization and prioritization skills.
• CRM Experience required, preferably Salesforce.
• Excellent capabilities and strong experience using Office 365 suite and Team Collaboration software tools.

ESSENTIAL FUNCTIONS:

•  Frequent travel required based on business needs.
• Percentage of Travel: 50%
• Ability to work remotely.
• Preferably East/Central Time Zones (Work)
• Fluent English Language

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JOB TITLE:            Scientist: R&D Innovation, Surfactants & Esters

DEPARTMENT:      R&D            

LOCATION:           Kankakee, Illinois                                         

SUPERVISOR:       SVP of Innovation and Technology    

                                                                                                                                       

JOB SUMMARY

Are you passionate about surfactants and formulations, and driven by the opportunity to create sustainable innovations that impact people’s daily lives? If you have a flair for designing new surfactants and enhancing existing chemistries to improve efficacy, then the role of Scientist: Surfactants & Esters might be your perfect fit!

As a key member of our Technology and Innovation team, you will play a crucial role in enhancing customer satisfaction, driving innovation, and contributing to Kensing’s market growth. Reporting to the Vice President of Surfactant Innovation and New Business, you will be at the forefront of developing new and innovative products across our consumer markets, including personal care, home care, and agricultural specialties. This position offers a unique opportunity to engage in diverse and impactful projects, from upstream research to process development and customer support, working closely with a variety of functions, from Marketing, to Sales, and Industrial Production, to bring Kensing’s solutions to the market.

 PRIMARY RESPONSIBILITIES

• Thrive in a fast-paced, results-oriented team environment to provide innovative solutions for internal and external customer needs.
• Play a pivotal role in the development and optimization of new and existing products in our Surfactants and Esters Product portfolio.
• Utilize your knowledge and expertise to create efficient, safe, environmentally friendly, and robust chemical processes and products.
• Offer timely troubleshooting and technical support to external and internal customers, including Manufacturing, Quality, Regulatory, and Safety teams.
• Demonstrate strong scientific skills and techniques, employing your expertise to tackle complex challenges.
• Communicate effectively through excellent verbal and written communication skills.
• Ensure compliance with Kensing, site, and safety policies and procedures.
• Embrace opportunities for growth and contribute to various projects within the team.

KEY QUALIFICATIONS

EDUCATION:

• Preferred: MS (thesis preferred) in Organic Chemistry with a minimum of 3 years of related industrial experience.
• Required: BS in Chemistry with a minimum of 5 years of related industrial experience.

EXPERIENCE:

• Demonstrated expertise in organic chemistry and understanding of complex chemistry and processes.
• Specific experience in surfactant chemistry development and/or application is highly desirable.
• Hands-on experience with process development and scale-up is expected.
• Proven ability and enthusiasm to solve technically complex problems.
• Familiarity with analytical techniques.

KNOWLEDGE/SPECIALIZED SKILLS:

• Self-motivated with a strong work ethic and a passion for driving innovation.
• Exceptional written and verbal communication skills.
• Proven project management skills and a collaborative mindset to contribute effectively to team investigations.
• Ability to excel in a fast-paced team environment, even with resource limitations.
• Demonstrated ability to work independently with minimal supervision.

PHYSICAL DEMANDS:

• This is a laboratory-based role with the possibility of a hybrid work scenario for greater flexibility.
• Must be able to work on-site in Kankakee, IL location weekly.

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JOB TITLE:            Manager SNVE-Innovation & R/D     

DEPARTMENT:    Research & Development 

LOCATION:            Talavera, Spain

SUPERVISOR:       Sr. VP of Innovation & Technology                                                                                                                                      

JOB SUMMARY

The role will be a valuable part of Kensing’s Technology and Innovation team and will play a key part in driving Kensing innovation and new business strategy and increasing Kensing’s overall market valuation. This position is a significant contributor to the future success and growth of Kensing and reports to the Senior VP of Innovation and Technology.

PRIMARY RESPONSIBILITIES

• Responsible for managing major projects in the human nutrition vertical
• Responsible for establishing a network of key internal and external capabilities, with the objective of placing Kensing in a world leading position in its markets.
• Responsible for new product development
• Responsible for process development to support global manufacturing efforts.
• Provide manufacturing support for the sterols and natural vitamin E vertical globally.
• Responsible for technical support for the existing product line in the sterols and natural vitamin E business and their key customers in both Human Health and Nutrition and Pharmaceutical/ Nutraceutical applications
• Contribute directly to both customer satisfaction and sales growth by leading and providing technical expertise to customers, salespeople, and marketing.
• Build world class capabilities in Sterols and Natural Vitamin E and applications in particularly Human Health and Nutrition and Pharmaceutical/ Nutraceuticals.
• Drive major transformative innovation projects by identification and development of complementary technologies in the Sterols and Natural Vitamin E space.
• Participate/lead the acquisition and commercialization of these technologies globally, including M&A, in-licensing, global partnerships.
• Support One Rock Capital Partners and the Executive team in scouting and diligence on potential Mergers and Acquisition targets
• Drive development of the new product pipeline, including customer-specific solutions, from ideation to commercial launch.
• Work with business and marketing to create unique value propositions for our products.
• Understand regulations and compliances for Sterol / Natural Vitamin E product lines and support regulatory communications.
• Supports major investment projects in the Sterol / Natural Vitamin E space.
• Build a team to deliver against product development goals to enable growth of Sterol / Natural Vitamin E business.
• Ensure effective project execution and high success rate to meet timelines.
• Support innovation and formulation development as the lead subject matter expert
• Support/accompany the leadership team and salespeople with technical calls with key customers.
• All other duties as assigned.

KEY QUALIFICATIONS

EDUCATION:

• Preferred: PHD in chemistry or food Science preferred.
• Required: master’s degree in chemistry or food Science preferred.

EXPERIENCE:

• 10 years of experience in managing innovation in a large multinational chemical or biochemical industry.
• 5 years of experience in managing innovation in Sterol/Natural Vitamin E.

KNOWLEDGE/SPECIALIZED SKILLS:

• Strong business acumen and proven ability to run and drive new business development with large multinational companies.
• Proven ability to build and lead ad-hoc world-class SWAT teams to tackle significant technology and business challenges in a fast-paced environment.
• In principle, adhesion, and passion for our company’s values
• Excellent written and verbal communication skills
• Leadership, Mentorship, Collaboration, Approachable
• Entrepreneurship (ability to be self-driven)
• Confidentiality
• Excellent planning and organizing
• Strong Microsoft Office Skills (Outlook, Word, Excel, PowerPoint, Teams) & CRM
• Ability to work remotely and travel.
• Ability to build relationships.

ESSENTIAL FUNCTIONS:

• The position collaborates with team members globally.
• Written and spoken fluency in English required.
• Work/Reside in Spain
• The position environment has high demand for chemical, technical, analytical, regulatory orientation.
• Work performed is primarily an indoor office setting with extended periods at a computer as well as quality labs.

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